Home/Cold Email
Cold Email

520 Emails, One Deal, Zero Infrastructure

What a freelancer's $25 close and a B2B veteran's system reveal about where cold email actually breaks

Two Cold Email Videos

Cold email content is everywhere. The advice is recycled, from people who have never sent a campaign. This week, two videos caught my attention for the opposite reason: both creators are doing the work. One is a freelancer in India sending 520 emails to YouTube creators. The other is a B2B recruitment agency owner who has sent over 100 million emails for clients. They operate at completely different scales, and comparing their approaches shows where cold email campaigns break down.

Video 1: 520 Cold Emails, $25 Closed

This is a Hindi-language video from a freelancer named Prem Nishad who is documenting his cold email journey in real time. He is targeting foreign YouTube creators, offering thumbnail design and video editing services. He manually built a lead list of 1,000+ creators with channel names, subscriber counts, and email addresses. Then he sent 520 cold emails across three separate email accounts.

The results:

That is a 0.77% positive reply rate and a 0.19% close rate. One deal out of 520 emails.

What He Is Doing Right

Prem is sending. He is not sitting around watching tutorials or tweaking his website. He built a list manually, set up multiple sending accounts, and started outreaching. Freelancers stall at the planning stage. Prem is past it.

He also figured out something important on his own: third-party tracking extensions were hurting his deliverability. He noticed that the extensions insert tracking pixels and links into outgoing emails, which increases the chance of landing in spam. So he built his own custom sending tool that gives him 100 free sends per day without the tracking overhead. It took him hundreds of emails to figure that out.

I talk about this in The Cold Email Manifesto: you have to approach outreach like a scientist. Measure, adjust, test. Prem is doing that. He is checking open rates, comparing accounts, and iterating on his setup. That mindset will take him further than any template.

Where It Falls Apart

The numbers do not work.

520 emails, one $25 deal. That means his revenue per email sent is $0.048. Even if he scales to 1,000 emails, he is looking at roughly $50. At 60 emails a day across three accounts, it took him over a week to send 520 emails. The time investment alone makes this unsustainable.

There are three specific issues:

1. The offer is commodity-priced. Thumbnail design for YouTube creators is a crowded market. When your service sells for $25, you need an enormous volume of closes to generate revenue. And enormous volume requires infrastructure he does not have yet. If you are going to do cold email as a freelancer, you need to be selling something worth at least $500 per engagement. Otherwise the numbers never work, no matter how good your emails are. Check out my top 5 cold email scripts for examples of how to frame higher-value offers.

A 0.77% positive reply rate is not terrible for a first campaign, but when your close from that reply is $25, you are building a business that cannot sustain itself.

2. The list quality is unknown. He mentioned that 7 emails bounced, which is a 1.3% bounce rate. That is decent. But do these YouTube creators need a thumbnail designer right now? He is sending to anyone with a channel and an email address. He has no intent signal and no filter for creators who are actively looking for help. A tool like ScraperCity's email validator would clean the list, but targeting is what needs fixing.

3. No follow-up system. He does not mention any follow-up sequence. He sent one email per contact and moved on. Across millions of cold emails, follow-ups two through four generate more positive replies than the first touch. One-touch campaigns leave most of your results on the table. I have a full breakdown of cold email follow-up templates that shows exactly how to structure a sequence that converts without being annoying.

The Tracking Insight Is Legitimate

I want to come back to his point about tracking extensions killing deliverability. He is right. These tools embed a 1x1 pixel image or rewrite your links through a redirect domain. Gmail and Outlook pattern-match on this. If you are using a Chrome extension to track opens and it is inserting tracking pixels into every outgoing email, you are actively damaging your sender reputation.

His solution of building a custom tool is interesting, but for most people, the better path is using a dedicated sending platform like Instantly or Smartlead that handles tracking at the infrastructure level with custom tracking domains. That way you get the data without the spam risk. You do not need to build your own software to solve this problem.

Video 2: The Infrastructure-First System

This is a podcast interview with Kevin, a former golf industry sales rep who built a recruitment agency and then layered in a cold email lead generation service for clients. He eventually sold that book of business to another agency. He claims to have sent over 100 million emails for clients over eight or so years. Whether that number is exact or rounded, the frameworks he describes are consistent with someone who has operated at that scale.

The Three Pillars

Kevin breaks cold email success into three requirements:

He says infrastructure and copy are where companies stumble. Lists, he says, companies are generally okay at. I partially agree. Building a list from a B2B database or Apollo is straightforward. But "okay" is not the same as "good." A list of 10,000 contacts in the right industry with the wrong job titles is still a bad list. The list is where targeting lives, and targeting wins or loses campaigns.

His infrastructure point is dead on. He describes the typical B2B setup: a company ties their main domain and sales rep email to their CRM, sends 25 to 100 emails a day, and wonders why they are not generating leads. His words: "That volume will never fill a pipeline. And you're doing damage to your main domain in the process."

He is 100% correct. Stop sending cold email from your CRM. HubSpot, Salesforce, and Pipedrive were built to manage warm contacts. They are designed for managing relationships with people who already know you exist. Sending cold email through your CRM is like using a screwdriver to hammer nails. It technically makes contact, but you are destroying the tool and the surface.

The Cold Call Transcription Method

This was the most interesting framework in the interview. Kevin said he figured out cold email copy by asking himself: "Why wouldn't we do in an email what we would do on a cold call?"

So he started transcribing cold calls and converting them into email copy. The result is plain text, person-to-person emails that read like a conversation, not a marketing blast. The emails are plain text without images, HTML formatting, or paragraph breaks separating branded content. Just: "Johnny, do you have this pain point? If you do, we can help you solve it. Reply and I will send you more info."

Cold email starts conversations. The moment you add a logo, a banner image, or multiple CTAs, you have turned your cold email into a newsletter. And newsletters do not drive replies from strangers.

His specific sequence structure:

  1. First email: name their pain point, add a line of credibility, ask them to reply
  2. Prospect replies requesting more info
  3. Send the PDF or resource, include a calendar link, and call them simultaneously

That two-step reply mechanism is smart. Instead of asking for a meeting in email one, he asks for a micro-commitment: "Reply and I will send you this." Once they reply, they have self-qualified. Then the calendar link and phone call come together as a one-two punch. This is exactly what I teach in my killer cold email templates. The first email asks for a reply.

Subject Lines: Write Like an Internal Email

Kevin's subject line advice is simple and effective: write your subject line as though you are emailing someone at the same company who you do not personally know. He uses formats like "First name - sales rep" or "First name - your company" or "First name - team member."

This works because it mirrors what people see in their inbox from colleagues and internal contacts. It looks like a normal email from a normal person, without any pitch or tease in the subject line. I have tested similar approaches across thousands of campaigns and the data backs it up. Subject lines that look human outperform clever marketing subject lines almost every time.

His other key insight on metrics: "We don't focus on opens or clicks - all we care about is reply rate." He explains that open rates are measured incorrectly due to tracking pixel limitations, privacy features, and system-level interference. The only meaningful number is whether someone typed a response and hit send.

This connects directly back to the first video. Prem was tracking opens and clicks via his extension, and getting numbers that were likely inaccurate. Meanwhile, those tracking pixels were potentially pushing his emails to spam. Kevin ignores all of that and tracks reply rate.

The Sales Leader vs. Marketing Person Debate

Kevin makes a strong claim: the person writing cold email copy should be a sales leader, not a marketing person. His reasoning is that marketing people instinctively want to blast branded messaging out to large audiences. Sales people understand the one-to-one dynamic of a cold conversation.

I agree with the direction but not the absolute. The best cold email copy I have seen comes from founders and operators who understand both the pain point and the sale. A sales leader who has never written copy will produce wooden emails. A marketing person who has never sold will produce beautiful emails nobody replies to. The sweet spot is someone who has done both, or a founder who lives in the problem every day.

Cold email lives in sales. And on that point, he is completely right.

His Volume Numbers

He mentions sending 2,500 cold emails per day on one campaign using 100 email addresses through server infrastructure like Mailreef. That is 25 emails per address per day, which is within safe sending limits for properly warmed infrastructure. For anyone looking to build this kind of setup, my cold email tech stack guide walks through the full infrastructure layer.

The key detail: it is all managed as one campaign from one dashboard, even though it is distributed across 100 addresses. This is exactly how modern cold email platforms like Instantly and Smartlead work. You rotate sending across multiple inboxes to maintain deliverability while managing everything in one place.

Free Download: Cold Email Scripts That Book Meetings

Drop your email and get instant access.

By entering your email you agree to receive daily emails from Alex Berman and can unsubscribe at any time.

You're in! Here's your download:

Access Now →

What Separates Prem From Kevin

Infrastructure and offer value separate Prem from Kevin.

Prem sends 60 emails a day from three accounts without a follow-up sequence or a dedicated sending platform, charging $25 per service. Kevin is sending 2,500 emails a day from 100 accounts with multi-step sequences, server-level infrastructure, and clients paying for B2B lead generation services.

Kevin produces 1,000 times the output.

And the fix is not "send more emails." I wrote about this in The Cold Email Manifesto: the wrong way to react to poor results is to spam harder. The right way is to question why it is not working. Is the offer strong enough? Is the targeting specific enough? Check whether your infrastructure is supporting or sabotaging your sends.

Prem needs three changes to transform his results:

Kevin's system is already optimized, but his interview reveals a blind spot: he dismisses list quality as something companies "generally get right." List quality decides whether a cold email campaign succeeds or fails. You can have perfect infrastructure and perfect copy, and if you are emailing the wrong people, nothing happens. The list is the foundation.

What to Implement

If you are starting out like Prem:

First, fix your offer. If your service sells for less than $500, repackage it. Bundle deliverables, add a retainer structure, or target a higher-value market segment. Cold email is an investment of time and infrastructure. The return needs to justify that investment.

Second, build dedicated sending infrastructure. Get a dedicated sending platform and set up secondary domains. Warm them for at least two weeks before sending. Use custom tracking domains if you want open data. Do not send cold email from your primary business domain. Ever.

Third, write like a human. Kevin's cold call transcription method is one of the best frameworks I have heard for generating natural copy. Record yourself explaining your service to a stranger in 30 seconds, then transcribe it and clean it up. That is your email. Strip out the formatting, images, and extra CTAs. One pain point, one proof point, one ask.

System design separates a $25 close on 520 emails from a full pipeline. Build the system right, and the results follow.

Ready to Book More Meetings?

Get the exact scripts, templates, and frameworks Alex uses across all his companies.

By entering your email you agree to receive daily emails from Alex Berman and can unsubscribe at any time.

You're in! Here's your download:

Access Now →