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SaaS SEO Experts: What They Do & When You Need One

The honest guide to SaaS SEO-from someone who's built and sold multiple SaaS companies.

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SaaS SEO Is Not Regular SEO

Most founders learn this the hard way. They hire a generalist SEO agency, get a pile of blog posts targeting broad keywords, watch traffic tick up slightly, and then wonder why their trial signups didn't move. The answer is that whoever they hired didn't understand the SaaS business model.

SaaS SEO is fundamentally different from what works for an e-commerce site or a local service business. The buyer journey is longer, the decision involves multiple stakeholders, and the product isn't an impulse purchase. Someone doesn't Google "project management software" and sign up 30 seconds later. They research for weeks, compare alternatives, read reviews, watch demos, and ask their team. Your SEO strategy has to account for every stage of that process-not just the top of the funnel where traffic is easy but conversions are rare.

The goal isn't pageviews. The goal is MRR. If your SEO agency doesn't think that way, you're paying for vanity metrics.

The numbers back this up. B2B SaaS companies that build pipeline-focused SEO programs-not traffic-first ones-can achieve exceptional ROI over multi-year horizons. That kind of compounding is what makes organic the most defensible acquisition channel a SaaS company can build. But you only get there if you're working with someone who understands SaaS funnels, SaaS buyer psychology, and SaaS unit economics from the start.

Why SaaS Buyer Behavior Makes SEO Uniquely Complex

Before we get into what a SaaS SEO expert actually does, it's worth understanding why the SaaS buyer journey creates problems that generalist SEOs aren't equipped to solve.

In B2B SaaS, the typical buyer is a mid-market operations leader, marketing manager, or finance director who has been tasked with finding and evaluating software. These buyers spend weeks or months researching before they ever talk to sales. They're reading comparison articles, looking for alternatives to tools they've outgrown, and trying to understand whether their problem is even solvable at all. That research-heavy behavior is exactly why SaaS SEO requires a different playbook.

The other complexity is multi-stakeholder buying. A $20K/year SaaS contract might involve an end user, a department manager, a VP, and a CFO all evaluating the same product from different angles. Each of those stakeholders uses search differently. The end user is searching for how-to content and feature comparisons. The VP wants ROI data and category overviews. The CFO wants pricing and security documentation. A real SaaS SEO strategy accounts for all of those entry points-not just the highest-volume keywords.

And then there's the SaaS growth model itself. You're not optimizing for a one-time purchase. Every organic visitor who converts to a trial and activates contributes recurring revenue. The LTV of that customer might be $5,000 or $50,000. That changes how you think about which keywords are worth pursuing, what content is worth creating, and how you measure success. A generalist SEO measuring "cost per article" is operating in a completely different mental model than a SaaS SEO expert measuring "organic-attributed MRR."

What SaaS SEO Experts Do Differently

A real SaaS SEO expert thinks about your content in terms of funnel stage and purchase intent, not just keyword volume. Here's what separates them from generalists:

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The Content Architecture That Compounds: Pillar-Cluster in SaaS

One of the biggest gaps I see between generalist agencies and real SaaS SEO experts is how they think about content architecture. Generalists think in individual articles. Experts think in clusters.

The pillar-cluster model is the most effective content architecture for SaaS companies. A pillar page is a comprehensive, authoritative guide on a broad topic central to your product category-typically several thousand words covering the topic exhaustively. Cluster content consists of individual articles that go deeper on specific subtopics, each linked back to and from the pillar page. This structure builds topical authority, which Google increasingly relies on to determine which domains are genuine experts on a subject.

Here's a concrete example. If you sell HR software, your pillar might be "The Complete Guide to Employee Performance Management." Your cluster articles might cover topics like "how to set OKRs for remote teams," "performance review templates," "continuous feedback frameworks," "360-degree review software," and "performance improvement plan examples." Each cluster article targets its own keyword set, ranks independently, and funnels authority back to the pillar page. The collective cluster signals deep expertise in performance management-which is exactly what Google rewards.

The practical result: instead of competing against HubSpot's 10,000-page content library with a single article, you're competing with a structured cluster of 15-20 pages that collectively cover every subtopic of the space. That's how smaller SaaS companies punch above their weight in organic search.

A few execution notes that most teams miss:

Programmatic SEO: The Highest-Leverage SaaS Play Most Teams Execute Too Late

If pillar-cluster is the foundation, programmatic SEO is the multiplier. And it's consistently the move I see growth-stage SaaS companies leave on the table longest.

Programmatic SEO is a strategy that generates hundreds or thousands of landing pages from structured data using templates. SaaS companies use it to create integration pages, location-specific pages, industry-specific use case pages, and template galleries at scale. Each page targets its own long-tail keyword individually but the aggregate traffic can be enormous.

Think about the math. If your product integrates with 60 tools and each integration page gets 200 monthly visitors at a 3% trial signup rate, that's 360 new trials per month from a single programmatic campaign. No individual blog post will ever do that for you. And once the infrastructure is built, the cost per additional page approaches zero.

The companies that execute this best have a few things in common. First, they have structured data-a real database of integrations, use cases, locations, or templates that maps cleanly to search queries with consistent intent. Second, they avoid thin content. The mistake most teams make with programmatic SEO is generating pages that say almost nothing. Each page needs to provide genuine value: what specific data passes between the products, what workflow problem it solves, and what the buyer needs to know to make a decision. Third, they canonicalize properly and build pillar pages that stitch the programmatic library together for crawlers.

The companies you know that dominate organic search-Zapier, Canva, HubSpot-built their traffic machines on exactly this play. It's not an accident. It's architecture.

The Agencies Worth Knowing

There are a handful of agencies that specialize specifically in SaaS. Here's an honest breakdown of the main players-and some additional names worth knowing depending on your stage and needs:

Grow and Convert

The gold standard for conversion-focused SaaS SEO. They coined the term "Pain Point SEO" and they're BOFU-first by default-meaning they focus on money keywords instead of high-volume keywords that don't convert. They interview your customers and sales team before writing a single piece of content, so the output reflects the language real buyers use. They've driven results like 1,700+ signups for Geekbot and 250+ monthly trial signups for Circuit using this methodology. Engagements start around $10,000/month. Best for growth-stage SaaS with a defined ICP and proven product-market fit.

Directive Consulting

A global B2B SEO agency built exclusively for technology companies. Their "customer generation" methodology is rooted in user acquisition and conversion, not traffic volume. They've worked with companies like Uber Freight, Calendly, Adobe, ZoomInfo, Cisco, Gong, and Samsung. Their SEO offering spans performance content, technical optimization, Generative Engine Optimization for AI search platforms, and conversion rate optimization, all delivered within a unified growth system designed for companies with complex buying committees and long sales cycles. On the premium end-better fit for well-funded companies than bootstrapped startups.

Omniscient Digital

Led by people who came from HubSpot, Shopify, and Workato. Trusted by brands like SAP, Adobe, Loom, and Asana. Their "barbell content strategy" runs two tracks simultaneously: bottom-of-funnel content that converts visitors near a decision, and authority-building content that earns topical credibility for the higher-intent rankings. They've demonstrated results like a 39x increase in conversions for Order.co. They've expanded into Generative Engine Optimization (GEO) as AI search becomes more relevant. Best for VC-backed startups and scale-ups that care about content quality.

SimpleTiger

A boutique SaaS-dedicated agency that's been focused on software companies for over a decade. They're known for fast technical fixes, tight keyword strategy, and high-quality long-form content. Clients consistently praise them for being results-focused rather than chasing vanity metrics. Good fit for companies that want a specialist partner that operates like an extension of a small in-house team.

Siege Media

A content-driven agency known for high-end content production that earns natural backlinks. Their SaaS client list includes Asana, HubSpot, and Zoom. They helped Zoom achieve significant increases in website traffic value. Strong choice if content quality and link acquisition are your primary bottlenecks.

Skale

Built specifically for SaaS companies that want predictable organic acquisition at scale. They align SEO directly with revenue, pipeline, and product-led growth goals-not just traffic numbers. Strong for fast-growing SaaS brands that need to move from scattered blog efforts into a structured growth engine.

Powered by Search

A specialist agency that has pioneered Answer Engine Optimization (AEO) for AI search, meaning their clients show up as cited answers in ChatGPT, Perplexity, Gemini, and Google AI Overviews. They map buyer journeys across multiple stakeholders-end users, managers, VPs, CFOs-and build tailored SEO assets for each. Their Predictable Growth System is built specifically for high-ACV SaaS. Good fit if AI search visibility is a priority alongside traditional organic growth.

Virayo

A focused B2B SaaS agency that calls themselves "SaaS SEO Architects Engineering Organic Growth"-which isn't just positioning. They focus exclusively on B2B SaaS and run full-service engagements covering technical SEO analysis, content audits, keyword strategy, content production, and link building. Client reviews consistently mention ranking new blog and product pages on the first page and increasing overall site traffic and leads.

MADX Digital

A UK-based specialist with a strong track record of SaaS-specific results. Their framework runs through technical SEO audits, keyword and audience research, on-page optimization, content strategy, authority building, performance monitoring, and proactive adaptation to algorithm changes. They cover the full SaaS growth lifecycle with dedicated tiers for Seed, Series A+, and Enterprise clients. They've also built out Generative Engine Optimization capabilities for AI search visibility.

Embarque

A smaller agency known for consistent, high-volume SEO content production paired with effective link building. Good fit for SaaS companies that need reliable content at scale without the premium price point of the larger agencies. Clients consistently praise them for strong project management, on-time delivery, and measurable improvements in domain authority and organic traffic.

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When to Hire an Expert vs. Build In-House

This decision matters more than which agency you pick. A capable in-house SEO team needs at minimum a strategist, writers, an editor, and someone handling technical SEO-that's typically 3-5 people with loaded costs often exceeding $400K annually. The advantage is control and deep product knowledge. The disadvantage is hiring time and the difficulty of building specialized expertise quickly.

Agencies give you speed, cross-account pattern recognition, and a team that's already solved the problems you're about to encounter. The tradeoff is less institutional knowledge of your product and sales process. Most good agencies charge somewhere in the range of $5,000 to $20,000+ per month depending on scope and specialization level.

My actual recommendation: if you're pre-product-market-fit, don't invest heavily in SEO at all. Your messaging will change, your ICP will shift, and you'll rebuild everything anyway. Get to PMF first, then invest in SEO as a scalable channel. Committing to a keyword strategy before you truly understand your buyer locks you into a framing that might not survive contact with the market.

If you're post-PMF with a clear ICP and a functioning sales motion, an agency can be extremely high-leverage-especially while you build out in-house capability in parallel. Many SaaS companies start with an agency, learn the playbook, then transition to in-house once they can justify dedicated headcount and SEO has become a primary growth channel.

A hybrid model often works best at scale: an in-house strategist who owns the roadmap and relationships, paired with agency or freelance support for content production, technical execution, and link building. This gives you the product knowledge and strategic continuity of in-house with the execution bandwidth of a team.

For practical frameworks on pairing SEO with other lead channels, the Best Lead Strategy Guide walks through how to think about organic versus outbound at different company stages.

The SaaS SEO Keyword Framework: Mapping Content to Funnel Stage

One of the most practical things a SaaS SEO expert brings is a framework for mapping content to funnel stage. Here's how I think about it across the four primary content tiers:

Tier 1: Decision-Stage (Highest Priority)

These are the keywords buyers search when they're actively comparing options and close to a purchase decision. They convert at the highest rate and should be your first investment.

Tier 2: Evaluation-Stage (Second Priority)

Middle-of-funnel content serves buyers who know they have a problem and are researching solutions. They're not ready to buy yet, but they're actively building their shortlist.

Tier 3: Awareness-Stage (Third Priority)

Top-of-funnel content addresses the problem your product solves before the buyer is actively evaluating solutions. It builds domain authority and keeps your brand present throughout a long buying cycle, but converts at a much lower rate. Invest here after you've built out Tiers 1 and 2.

Tier 4: Product-Led and Programmatic Pages (Ongoing)

These are your integration pages, free tool pages, template libraries, and use-case landing pages. They rank for high-intent long-tail keywords, deliver immediate value, and create natural paths into your product. This tier is where programmatic SEO lives and where the highest-leverage content investments often happen at scale.

One critical filter to apply before investing in any keyword: "Would someone searching this keyword ever buy our product?" If the honest answer is no, skip it. A blog post that ranks in the top position for a broad informational term with tens of thousands of monthly searches and generates zero trials is not an asset-it's a distraction from the content that actually moves your pipeline.

Technical SEO for SaaS: The Foundation Everything Else Depends On

I'll keep this section practical because technical SEO rabbit holes are real and most founders don't need to go that deep. Here are the things that actually matter for SaaS specifically:

JavaScript Rendering

If your marketing site is built on a JavaScript-heavy framework-Next.js, Nuxt, Angular, or similar-you need to verify that Google can actually crawl and render your pages. Many SaaS sites are effectively invisible to Google's crawler despite looking fine in a browser. Server-side rendering (SSR) or static site generation (SSG) solves this. This is a hard technical problem and one reason SaaS companies specifically need someone with SaaS technical SEO experience, not just general SEO experience.

Site Architecture and URL Structure

Every feature, integration, industry use case, and customer segment should have a dedicated page with a clean, descriptive URL. This isn't just for SEO-it's how buyers navigate your site when they're evaluating whether you solve their specific problem. A catch-all homepage with no deep pages loses to a well-structured site with 50 dedicated landing pages every time.

Core Web Vitals and Site Speed

Page speed is both a ranking factor and a conversion factor. Slow sites frustrate buyers and send crawlers elsewhere. Compress images, minimize unnecessary JavaScript, use a CDN, and check your Core Web Vitals regularly in Google Search Console. SaaS apps often have heavy front-ends-make sure your marketing site doesn't inherit that weight.

Indexation Control

Not every page on your site should be indexed. App pages, internal admin pages, duplicate content from faceted navigation, and test environments should all be excluded from indexation through robots.txt, noindex tags, or canonical tags. Crawl budget is finite and you want Google spending it on your revenue-generating pages, not internal tooling.

Schema Markup

Implementing structured data helps search engines understand the context of your content and increases the likelihood of appearing in rich results-featured snippets, FAQs, review stars. For SaaS, FAQ schema on comparison and pricing pages, HowTo schema on tutorial content, and Review schema on customer testimonial pages are particularly valuable. Pages with rich results consistently see higher click-through rates from the same ranking position.

Internal Linking

Every piece of content you publish should link to other relevant content on your site. This distributes link equity across your site, helps search engines discover and index pages, and improves the user experience by guiding readers toward related resources and eventually toward conversion pages. Use descriptive anchor text that tells users and search engines what they'll find on the linked page. Avoid excessive, unnatural linking but also don't leave strong content orphaned without any internal links pointing to it.

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Backlinks remain one of the top ranking factors in Google's algorithm. For SaaS companies, the link building strategies that work best are different from what works in e-commerce or local SEO. Here's the honest breakdown:

Original Research and Data

Original surveys, industry benchmarks, and proprietary data reports earn natural backlinks because other writers cite them as sources. This is the highest-quality link building approach available to SaaS companies. If you have access to aggregated product data, user behavior data, or industry survey results, publishing that data in a well-designed report is one of the best content investments you can make. Other publications will link to your research for months or years after you publish it.

Digital PR

Industry podcast interviews, expert columns in specialized publications, and expert roundups directly related to your solution are some of the most effective link-building opportunities for SaaS companies. A thoughtful quote with a relevant link in a respected industry publication delivers far more authority than dozens of low-quality directory listings. Position your founders and executives as recognized industry experts whose insights naturally attract references and links through their personal brands.

Free Tools and Calculators

Product-led SEO pages that provide genuine value attract both organic traffic and natural backlinks. A free ROI calculator, a template library, a free tier of your product-these get linked to because they're genuinely useful. This overlaps with your product-led SEO strategy and doubles as a link-building engine.

Guest Posting on Relevant Publications

Contributing expert content to publications your buyers read builds brand awareness and earns contextual links. The key is relevance-a link from a respected software review site or an industry publication your ICP reads is worth more than a link from a generic marketing blog.

What Doesn't Work

Buying links from link farms, submitting to generic directories, excessive reciprocal linking, and publishing low-quality "10 best" roundups just to earn a mention-these tactics either don't move the needle or actively risk a Google penalty. In SaaS, your competitors are playing the long game. Playing it right is more valuable than playing it fast.

The SEO Moves That Actually Compound in SaaS

Whether you hire an expert or go in-house, these are the plays that build durable organic growth:

Measuring SaaS SEO: The Metrics That Actually Matter

This is where most SaaS companies go wrong with their SEO reporting. They're measuring the wrong things and making decisions based on numbers that don't connect to revenue.

Here are the metrics worth tracking, in order of importance:

Revenue-Level Metrics (Primary)

Pipeline-Level Metrics (Secondary)

Visibility Metrics (Directional)

A reporting dashboard that shows only keyword rankings and total sessions is not enough. If your reporting doesn't connect organic activity to pipeline and revenue, you're flying blind on whether your SEO investment is actually working.

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SaaS SEO on a Budget: What to Prioritize Early

Not every SaaS company starts with a $15,000/month agency retainer. If you're working with limited budget and building SEO from scratch, here's the priority order:

  1. Fix your technical foundation first. Crawlability, indexation, site speed, and mobile optimization. You can do a lot of this yourself with Screaming Frog for a technical audit and Google Search Console for monitoring. If there are issues with JavaScript rendering, that's a developer conversation worth having early.
  2. Build your BOFU pages before anything else. Comparison pages, alternatives pages, and feature-level landing pages convert. These can rank quickly on a fresh domain when targeted at lower-competition terms, and they deliver immediate business value when they do rank.
  3. Choose your first keyword cluster deliberately. Pick one topic cluster where you have genuine expertise and where your ICP actively searches. Build the pillar page and 5-8 cluster articles before moving to the next cluster. Depth in one topic beats shallow coverage across many.
  4. Focus on long-tail keywords with lower competition. Trying to rank against well-established players on head terms too early is a waste of resources. Long-tail keywords like "email marketing platform for small healthcare practices" are more likely to drive relevant traffic than "email marketing software." Build authority on easier wins before attacking competitive terms.
  5. Track the right metrics from day one. Set up Google Analytics 4 and Search Console, connect your CRM, and build a simple attribution model. It's much harder to retrofit attribution than to build it in at the start.

For early-stage SaaS companies with limited budgets, the essential tools are SEMrush or Ahrefs for keyword and competitor research, Google Search Console for monitoring search performance and technical issues, and Screaming Frog for conducting technical audits.

How Outbound and SEO Work Together (and Why Most Companies Keep Them Separate to Their Detriment)

Most SaaS companies run their organic and outbound programs in completely separate silos. That's a mistake. When they're coordinated, each makes the other more effective.

Here's the specific interplay I've seen work best:

Your SEO program tells you which companies are in-market for your category based on what they're searching. Your outbound program can then target those companies with personalized messaging before they've finished their evaluation. A buyer who found your comparison page organically and then receives a personalized cold email from your SDR is far more likely to book a call than a cold prospect with no prior exposure.

The reverse works too. Your outbound program generates data about which objections come up most often, which competitors you're losing deals to, and which use cases close fastest. That data should feed directly into your SEO content strategy. If you're losing deals to Competitor X on price, you need a comparison page that addresses that head-on. If your SDRs keep hearing "we need something that integrates with Salesforce," you need a dedicated integration page for that.

On the prospecting side, if you want to identify which companies in your target market are using a competitor's technology stack-so you can run outbound alongside your organic efforts-ScraperCity's BuiltWith Scraper lets you pull lists of companies using specific technologies so you can combine organic and outbound into one coordinated strategy. And when you need to build broader B2B prospect lists filtered by job title, industry, company size, and location, this B2B lead database handles that sourcing efficiently.

The companies I've seen build the most durable SaaS growth engines treat organic and outbound as complementary channels with shared intelligence-not separate programs owned by separate teams with separate goals.

For more on structuring the outbound side of this equation, the Cold Email Tech Stack guide covers which tools I'd use today for outbound, so your SEO traffic has a matching outbound program feeding pipeline from the other direction.

How to Evaluate a SaaS SEO Expert Before You Hire

Don't get sold by traffic charts from industries you don't operate in. Here's what to ask:

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Red Flags When Evaluating SaaS SEO Agencies

Beyond what to look for, here are specific warning signs that should make you walk away:

The AI Search Layer: GEO and What It Means for SaaS

This is the newer frontier and it's moving fast. If your brand doesn't appear in ChatGPT, Perplexity, or Google AI Overviews when someone asks about your category, you're invisible to a growing share of buyers. AI-driven interfaces actively recommend SaaS products. If your brand is excluded or misrepresented in those answers, you lose pipeline to competitors who are cited.

The optimization strategy for AI search is closely aligned with best-practice SEO but with a few important additions. AI systems prioritize content from authoritative domains that is well-structured, factually accurate, and comprehensively covers topics. Building genuine topical authority, structuring content with clear headings and direct answers to specific questions, using structured data markup, ensuring named authors with demonstrable expertise, and including accurate data points and citations all contribute to AI search visibility.

Brand presence on third-party review sites like G2 and Capterra, directory listings, and press coverage also contributes to visibility in AI-generated answers. When an AI model is constructing an answer about the best tools in your category, it pulls from the ecosystem of information about your brand across the web-not just your own site. This means your review strategy, PR strategy, and SEO strategy all feed into your AI search visibility.

A few specific tactical adjustments that help with AI search: lead every page with a direct answer to the primary query in under 40 words, break long pages into self-contained sections that answer specific sub-questions, and add named-source statistics and authoritative citations to priority pages. AI models often break queries into narrower sub-questions and pull from content that directly answers each one-so structured, answer-dense content performs better than narrative-heavy content in AI-generated responses.

The best SaaS SEO agencies have started building GEO into their standard deliverables. When you're evaluating agencies, ask specifically about their AI search strategy-not just their Google strategy. The companies that get this right now will have a compounding visibility advantage as AI-mediated discovery becomes a larger share of SaaS buyer research behavior.

How Long Does SaaS SEO Actually Take?

Realistic timelines are something most agencies understate and most clients underestimate. Here's an honest picture based on what I've seen across multiple SaaS companies:

Months 1-3: Technical foundation, initial keyword strategy, and first content published. You may see some early ranking movement on long-tail and low-competition terms. Don't expect meaningful pipeline impact yet.

Months 3-6: Initial ranking shifts and traffic gains become measurable. Long-tail informational content can rank in this window. Competitive commercial keywords like alternatives and comparison pages typically need longer, depending on your domain authority.

Months 6-12: Meaningful organic traffic growth that starts impacting pipeline. This is where BOFU pages start contributing trial signups and demo requests consistently if the targeting was right from the start.

Months 12-24: Full ROI from a sustained program starts materializing as compounding traffic and backlink authority build. This is where organic often becomes your most cost-efficient acquisition channel.

The companies that jump between agencies every six months never get to the compounding phase. They're always starting over, always in the early-stage window where results are minimal and questions are highest. Commit to 18-24 months with a strategy you believe in and execute consistently. The ones who do that consistently end up with organic as their most defensible and most cost-efficient growth channel.

For SaaS founders also thinking through their broader new product ideas and growth infrastructure, the SaaS AI Ideas Pack is worth a look-it covers product and positioning angles that often feed directly into keyword strategy.

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The Bottom Line

SaaS SEO is a long game that compounds hard once it starts working. Companies that commit to it consistently for 18-24 months often end up with organic as their most cost-efficient acquisition channel. The ones who jump between agencies every six months never get there.

The distinction between a real SaaS SEO expert and a generalist isn't just experience-it's mental model. A real SaaS SEO expert thinks in MRR, funnel stages, buyer psychology, and LTV. A generalist thinks in traffic, rankings, and content volume. That difference shows up directly in your pipeline.

Hire someone who understands MRR, funnel stages, and the specific behavior of software buyers-not someone who's applying a generic content marketing playbook to a subscription business. Whether that's an agency, a freelance consultant, a fractional head of SEO, or an in-house team depends on your stage, budget, and growth goals. But the person or team you choose needs to think like a SaaS operator, not like a content publisher.

If you want to work through your specific SEO and lead generation strategy with direct feedback, I cover this inside Galadon Gold.

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