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Google Had a Reason Not to Hate You. Now It Doesn't.

The quiet business decision that changed cold email forever - and what you do about it now.

Nobody's talking about the real reason cold email is getting harder.

Not the spam filters. Not the sending limits. Not even the inbox rotation tools that a thousand vendors are now selling you as the cure for a problem they helped create.

The real reason is a business decision Google made that almost nobody noticed - and once you see it, you can't unsee it.

I brought this up on a coaching call recently because someone I was coaching asked me point blank: why is the cold email space changing so fast? He'd been watching tools like Instantly spin up, watching Zoho get more aggressive, watching Outlook spam rates climb on his clients' accounts. And he wanted to understand the underlying cause - not just the symptoms.

So I told him. And I'm going to tell you the same thing here.

Google Used to Have Skin in the Game

For years, Google had a very specific financial incentive to let cold email exist.

Think about how cold emailers actually operate. You buy domains - lots of them, because you spin up multiple sending domains to protect your main one. You buy Google Workspace seats for each sending inbox. You scale up, you add more domains, you add more seats.

Who was collecting money on every one of those transactions? Google. They ran Google Domains. They sold Google Workspace. A single active cold email agency might be spinning up dozens of domains a month and paying for a hundred Workspace seats. Multiply that across the tens of thousands of agencies and SDR teams and lead gen shops running outbound - and Google had a quiet but very real revenue stream flowing from this behavior.

When you're collecting that revenue, you don't go scorched-earth on your customers. You tolerate some spam complaints. You let the ecosystem breathe. You build filters, sure - but you don't nuke the whole thing, because nuking it would mean nuking your own income.

Cold emailers, whether they knew it or not, were Google customers worth protecting.

Then Google Sold the Domain Business

In September of a not-so-distant year, Google quietly completed the sale of its entire Google Domains business to Squarespace. Around 10 million registered domains transferred over. The whole division - gone. Google walked away from the domain registrar business entirely.

At the time, most people in the cold email world shrugged. "Doesn't affect me. I'll just register my domains at Squarespace or Namecheap instead."

They missed what actually happened.

The moment Google sold that domain business, it also sold away its financial reason to care whether cold emailers lived or died. The revenue relationship ended. The incentive to protect the behavior - to quietly allow it, to build filters that were annoying but survivable - evaporated.

Now every anti-spam enforcement action Google takes costs them nothing. And it buys them a tremendous amount: regulatory goodwill, better inbox reputation, cleaner deliverability metrics that they can sell to enterprise customers. The calculus flipped completely.

You went from being a customer worth protecting to a liability worth eliminating.

And You Can See It Playing Out in Real Time

Look at what's happening across the three major email providers simultaneously.

Google's getting more aggressive. Outlook is marking cold email accounts to spam at rates that are genuinely alarming - people I'm coaching are seeing this even on well-warmed accounts with clean copy. Zoho, which was the scrappy cheap alternative, went ahead and banned cold emailers outright, leaving tens of thousands of businesses scrambling overnight.

Those are the three major providers. Google, Outlook, Zoho. And there's a war happening against cold email that wasn't here before all these high-volume sending tools flooded the market.

The inbox rotation tools, the automated warm-up software, the "proprietary infrastructure" vendors - they created a spam problem so visible and so large that they gave Google the cover it needed to go hard. And now that Google has no financial downside to going hard, they're going hard.

The timing isn't a coincidence. It's a natural consequence of incentives changing.

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The Inbox Rotation Lie Nobody Called Out

Here's something I find fascinating about the cold email tool market right now: a lot of the "solutions" sold to cold emailers made the underlying problem dramatically worse.

I'll give you a real example. Someone told me about a major player in the cold email infrastructure space that got every single one of their users banned in one shot. Rumor was, they'd told customers they had proprietary infrastructure - custom-built servers optimized specifically for cold emailing. What they were actually doing was white-labeling Google Workspace accounts. Then Google woke up one day, realized thousands of accounts were sending cold email, and banned every single one of them overnight.

Thousands of businesses. Instantly screwed. Because the company sold a lie.

And this is the pattern across the space. Tools promising to solve deliverability while simultaneously contributing to the conditions that destroy deliverability. More volume, more automation, more spinning up of inboxes - all of it gives the spam detection algorithms more signal to work with, more patterns to identify, more reason to tighten the filters.

The inbox rotation tools aren't wrong to exist. But scale them across an entire industry, run them through Google's infrastructure while Google no longer has a financial reason to look the other way, and you get exactly what we're seeing now.

Cold Email as a Channel Is Getting Harder. Here's the Honest Truth.

I'll tell you what I told the person I was coaching: I've always believed the most valuable use of cold email has been to use it to grow your own business, not to sell it as a service. That's still true. It's just that the margin for sloppiness is gone.

The cold email that's dying is the spray-and-pray version. The spin-taxed, inbox-rotated, AI-first-line-compliment, 10,000-per-day version. That's already over, or it's getting there fast. Personalized, direct, offer-clear cold email still works - but the window to run it well is closing.

And AI is about to close that window even further. Gmail already has built-in canned response suggestions. It's not a stretch to imagine that within a couple of years, AI is writing replies on both ends of the cold email conversation - at which point what's the point of the channel at all? If it's just AI talking to AI, the humans opted out a long time ago.

So when I think about where to put energy, I'm thinking two to three years out and working backward. Cold email is a bridge, not a destination.

What Actually Works Right Now (And Why)

Even in this environment, cold email done right still generates real pipeline. The difference is you have to earn your deliverability now - you can't borrow it from a platform's goodwill that no longer exists.

Here's what that looks like in practice:

For building your lead lists, I use a combination of sources. ScraperCity's B2B database is one I use myself - unlimited access without the per-contact pricing games that Apollo and the others play. If you're scraping Apollo specifically, ScraperCity's Apollo scraper pulls the data you're already filtering inside Apollo into a usable format. And for finding contact emails when you've sourced company data elsewhere, the email finder fills in the gaps.

For sending, I'm comfortable recommending Smartlead and Instantly - both are solid on deliverability management. And if you want to do the enrichment and personalization side without the consultant-mafia complexity, Clay is genuinely useful when you use it for what it's actually good at (variable swaps and data enrichment), not as an excuse to shrink your list to eight people.

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The Bridge to What's Next

Offline is coming back. I said this on the call and I meant it. Trade shows. Direct mail. Phone calls. In-person relationships. The more AI colonizes digital communication, the more the signal value of a human being physically showing up goes through the roof.

Think about what's already happened. I was in a cell carrier's physical store recently. Instead of helping me, the rep literally just dialed a number and made me sit on hold for an hour - and the person who finally picked up was in a call center in the Philippines. The in-person experience was already hollowed out before AI even arrived in a meaningful way. Now compound that with AI-written email replies and AI-generated outreach, and the communication channels most people are fighting over are becoming increasingly worthless as ways to actually reach a human being.

The businesses that figure out how to put a real human in the room - literally or metaphorically - are going to have a massive advantage over the next few years.

Cold email right now is best understood as a cash machine you can run for a specific window of time while you're building the more durable things: a personal brand, a referral network, a content channel, a product with real retention. The approach I've used to build five SaaS companies didn't rely on cold email as a permanent strategy - it was always one channel among several, and one that I used aggressively when the economics made sense.

If you want the actual scripts and frameworks I've tested across those businesses, the top 5 cold email scripts are available for free. And if you're at the stage where you're trying to figure out how to build a list from scratch and actually get it working, the best lead strategy guide covers the full approach.

The Lesson Underneath All of This

Most people, when they try to understand why something is getting harder, look at the surface level. The spam filters got smarter. The tools got more competitive. Google updated their algorithm. These things are all true but they're descriptions of symptoms, not causes.

The cause, in cold email's case, is that the platform whose infrastructure the entire channel depended on stopped having a financial reason to let the channel breathe. That's it. That's the whole story.

When incentives change, behavior changes. That's true of Google, and it's true of every other platform you're currently building on top of. LinkedIn is doing to outreach what Google did to cold email - the moment their ad revenue gets large enough that organic reach is more liability than asset, organic reach will quietly get strangled. It's already happening.

The builders who win long-term are the ones who understand they're renting their distribution - and who are always building toward ownership. An email list you own. A community you run. A brand people search for by name.

Cold email is a great tool for getting there. Just don't confuse the tool for the destination.

If you're serious about building the outbound infrastructure the right way before this window closes, that's exactly what we work on inside Galadon Gold - live sessions, real feedback on your copy, and a community of people actually doing the work. Take a look and see if it's the right fit for where you are.

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