What a Fractional CMO Actually Does
A fractional CMO is a part-time chief marketing officer who works with your company on a contract basis-usually 10-20 hours per week. They're not an agency. They're not a consultant who shows up once a month with a PowerPoint. They're your actual marketing leader, they just work part-time and cost a fraction of a full-time CMO salary.
Here's what they actually do: They build your marketing strategy from scratch or fix the broken one you have. They audit your current channels, figure out where you're bleeding money, and tell you what to double down on. They hire and manage your marketing team or agency partners. They own the numbers-CAC, LTV, conversion rates, pipeline contribution. They sit in leadership meetings and report directly to the CEO or founder.
The difference between a fractional CMO and a marketing consultant is that the fractional CMO is accountable for results. They're part of your team. They're in your Slack. They're on your weekly leadership calls. A consultant gives you a strategy document and disappears. A fractional CMO implements, measures, and adjusts.
Unlike agencies that just execute what you tell them, a fractional CMO owns the strategic direction. They're not billing you for design hours or copywriting-they're steering the entire marketing function. They decide what to build in-house versus outsource, which channels to prioritize, and how to structure your team for growth. Most importantly, they have skin in the game because their reputation depends on your results, not just deliverables.
When You Actually Need Fractional CMO Services
Most companies hire a fractional CMO when they're between $1M-$10M in revenue. You're past the scrappy startup phase where the founder does all the marketing. You need real systems. But you're not big enough to justify a $250K+ full-time CMO salary plus equity.
The specific trigger points I see: You've tried hiring marketing people and they keep failing because there's no strategy or leadership. You're spending $10K+ per month on ads or agencies with no clear ROI. Your sales team is complaining about lead quality. You have three different people running three different campaigns with no coordination. Your CEO is still the one making all marketing decisions and they're drowning.
If you're a B2B company doing outbound sales, a fractional CMO usually focuses on: building your outbound system, creating content that supports sales conversations, implementing attribution so you know what's working, and coordinating between sales and marketing so they're not fighting. They're not usually the person writing cold emails or making calls-that's execution. They're designing the system and holding people accountable to it.
Another common scenario is when you're between marketing leaders. Your VP of Marketing just left, you're not sure what you need next, and you can't afford to have marketing dark for six months while you recruit. A fractional CMO steps in immediately, stabilizes operations, and gives you clarity on what kind of permanent hire you actually need.
Here's when you don't need a fractional CMO: If you're under $500K in revenue, you're too early. The founder should be doing the marketing to learn what actually works. If you already have a strong marketing leader and just need more execution, hire doers or an agency. If you need someone 40+ hours per week managing a large team, just hire full-time-the fractional model won't give you enough time.
What Fractional CMO Services Cost
Fractional CMOs typically charge between $5,000 and $20,000 per month depending on their experience level and how many hours you need. Most work on 3-6 month initial contracts, then move to ongoing monthly arrangements if it's working.
The math works like this: A full-time experienced CMO costs $200K-$300K in salary plus 20-30% in benefits and equity. That's $250K-$400K all-in per year. A fractional CMO working 15 hours per week at $10K/month costs you $120K per year. You get senior-level strategy and leadership for less than half the cost of a full-time hire.
The cheap fractional CMOs ($3K-$5K/month) are usually mid-level marketers trying to build a consulting practice. They might be fine if you just need someone to manage contractors and run basic campaigns. The expensive ones ($15K-$20K+) are former VP or C-level executives from recognizable companies. They're overkill unless you're doing $20M+ in revenue.
Most companies in the $2M-$10M range should expect to pay $8K-$12K per month for someone who actually knows what they're doing and has done it multiple times before.
If you're looking at hourly rates instead of retainers, expect $200-$350 per hour for most experienced fractional CMOs. Some in highly specialized industries or with deep SaaS expertise charge up to $500 per hour. But I don't recommend hourly engagements-they create weird incentives. You want your CMO focused on outcomes, not logging hours. Monthly retainers with clear deliverables work better for both sides.
The engagement structure matters as much as the rate. Most fractional CMOs work 10-20 hours per week for a single client. Fewer than 10 hours and they can't really drive meaningful change. More than 25 hours and you should probably just hire someone full-time. The sweet spot is 12-16 hours per week-enough time to lead strategy, guide the team, and actually implement systems without paying for full-time overhead.
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Access Now →How to Find and Hire a Fractional CMO
The best fractional CMOs come from referrals. Ask other founders in your revenue range who they're using. Check LinkedIn-search for "Fractional CMO" or "Fractional Chief Marketing Officer" and filter by your industry. Look at who's posting useful content about marketing strategy, not generic motivational garbage.
There are also fractional executive placement firms and marketplaces, but quality varies wildly. Some are just matching services that take a cut without vetting candidates. Others actually recruit and vet their fractional executives. The good platforms include dedicated networks that focus specifically on executive-level talent-not general freelance marketplaces where you're sorting through hundreds of unvetted profiles.
If you go the marketplace route, look for ones that specialize in fractional executives rather than general freelancers. The vetting process matters-you want platforms that actually check experience, run reference calls, and verify track records. Avoid places where anyone can sign up and claim to be a CMO without proof.
When you're interviewing candidates, ask these questions: What's your experience in our specific industry or business model? What companies have you worked with at our stage and what results did you drive? Walk me through how you'd approach the first 90 days here. What metrics do you typically own and report on? How do you structure your engagements-monthly retainer, project-based, hourly?
Red flags: They talk in vague marketing buzzwords instead of specific tactics and numbers. They can't clearly explain what success looks like in measurable terms. They want a long-term contract before doing a paid trial project. They're "full-stack" and claim to be expert at everything from brand strategy to paid ads to SEO. Real CMOs are strategic generalists who know when to hire specialists.
The best way to hire is a paid trial project: 30 days, specific scope, clear deliverables. Have them audit your current marketing, present their findings, and give you a 90-day plan. This costs you $5K-$8K and you'll know immediately if they're the right fit. If the audit is generic or surface-level, don't hire them for the ongoing work.
Another thing to check: How many other clients do they currently serve? A fractional CMO typically works with 2-4 clients at a time. If they're juggling 8-10 companies, they're spread too thin to give you real attention. If you're their only client, they might be desperate or inexperienced. The right answer is usually 2-3 active engagements where they're giving each company 10-20 hours per week.
Fractional CMO vs Full-Time CMO vs Agency
Here's how to think about the decision. If you're under $1M in revenue, DIY is usually the right call. The founder needs to figure out marketing and sales themselves. Read books, take courses, test channels, make mistakes. You can't outsource learning how your customers buy. Use tools and templates to speed this up-a discovery call framework helps you run better sales conversations and extract insights about what messaging works.
Between $1M-$10M, fractional makes sense for most companies. You need strategic leadership but can't afford or justify a full-time executive. The fractional CMO should be building systems and processes, not doing all the execution themselves. You still need doers-SDRs, email marketers, content people, ad specialists. The fractional CMO hires and manages those people.
Above $10M, you probably need a full-time CMO unless your business is extremely sales-driven with minimal marketing. At that scale, there's enough complexity and team size that you need someone fully dedicated. The exception is if you're in a very specialized niche and need a CMO with rare domain expertise-in that case, a fractional arrangement with a top-tier expert might be better than a full-time generalist.
The agency question is different. Agencies are not a replacement for strategic leadership. They're execution arms. A good fractional CMO will often hire and manage agencies for specific functions-paid ads, content production, SEO. But the CMO sets the strategy, measures results, and holds the agency accountable. If you hire an agency without a CMO, you're hoping the agency will also do strategy, which rarely works because their incentive is to sell you more services, not necessarily what's best for your business.
Some companies try to patch together marketing leadership with a mix of agencies, freelancers, and junior staff. This almost never works without someone owning the whole picture. You end up with five different vendors running five different strategies with no coordination. The fractional CMO is the glue that makes all those pieces work together toward actual business outcomes.
Building the Outbound System a Fractional CMO Would Design
Since most of my audience is running B2B companies doing outbound, here's what a good fractional CMO should be building for you on the sales and marketing front.
First, they define your ideal customer profile with actual specificity. Not "mid-market SaaS companies" but "Series A SaaS companies with 20-100 employees, $3M-$15M ARR, selling to enterprise, with a sales team of 5-15 reps, using Salesforce, hiring their first sales ops person." That level of detail. Then they translate that into a list-building process.
They'll set you up with the right tools for sourcing contacts. If you don't have a system for this yet, they might recommend ScraperCity's B2B database combined with an email validation tool. The goal is a repeatable process where your team can generate a fresh list of 500 qualified prospects per week without manually Googling people.
Next, they build your messaging framework. This isn't your "about us" page copy. It's the specific pain points you lead with, the proof points you reference, the case studies you cite, and the call-to-action you use at each stage. A good CMO documents this so your entire sales and marketing team uses consistent messaging.
Then they implement the actual campaigns. For cold email, that means setting up your infrastructure (domains, inboxes, warmup), writing the sequences, and connecting it all to your CRM. They might recommend tools like Instantly or Smartlead for the sending infrastructure. For LinkedIn, they'll build out a connection and outreach process. For cold calling, they'll make sure you have direct dials-possibly using a mobile finder tool-and a script that actually works.
Most importantly, they set up tracking and attribution. They implement UTM parameters, call tracking, form tracking, and tie everything back to revenue. They build a dashboard that shows: leads generated by channel, cost per lead, lead-to-opportunity conversion rate, opportunity-to-close rate, and fully-loaded CAC. Without this, you're guessing.
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Try the Lead Database →What Fractional CMOs Get Wrong
I've worked with dozens of companies who hired fractional CMOs and here's what I see go wrong most often.
They focus on brand and positioning when you need pipeline. If you're a $3M B2B company, you don't need a brand refresh or a new messaging framework. You need more qualified meetings. A lot of fractional CMOs come from corporate marketing backgrounds where they spent years on brand campaigns and content strategy. That doesn't translate to early-stage B2B. You need someone who understands demand generation and sales development.
They recommend overly complex tech stacks. You don't need a $50K/year marketing automation platform when you have 500 customers. A good fractional CMO should simplify your stack, not add six new tools that require training and integration. The right stack for most companies under $10M is: a CRM, an email sending tool, a list building tool, and a basic analytics platform. That's it.
They don't talk to sales. Marketing and sales alignment is not a PowerPoint presentation. It's the CMO sitting with your sales team every week, listening to calls, reading email replies, and adjusting messaging based on what's actually working in conversations. If your fractional CMO isn't doing this, fire them.
They over-delegate execution. Yes, a CMO is a strategic role. But in a small company, they need to be willing to get their hands dirty. Writing emails, setting up campaigns, building dashboards. If they're only showing up to meetings and delegating everything to your junior team or outside contractors, you're paying for a part-time advisor, not a leader.
They treat it like a consulting gig instead of a leadership role. The best fractional CMOs integrate into your team like a real executive. They're in your weekly meetings, they know your team personally, they understand your product deeply. The bad ones phone it in with monthly check-ins and generic advice that could apply to any company. Make sure your fractional CMO is actually embedded in your business, not just an outside advisor.
The First 90 Days: What to Expect
When you bring on a fractional CMO, the first three months are critical. Here's what a good engagement should look like.
Days 1-30 should be pure discovery and audit. They're interviewing your team, reviewing all your marketing assets, analyzing your data, studying your competitors, and listening to sales calls. They should present a detailed audit that includes: what's working, what's broken, where you're wasting money, what's missing entirely, and their recommended priorities for the next 90 days. This audit should be specific-not "improve SEO" but "your blog traffic is down 40% because you stopped publishing in Q3, and the content you do publish doesn't target high-intent keywords."
Days 30-60 are about planning and quick wins. They're building the marketing plan, setting up processes, and implementing some immediate improvements that show progress. Maybe they fix your broken Google Ads account that's been burning cash. Maybe they rewrite your cold email sequences and get response rates up. Maybe they implement proper tracking so you can finally see where leads actually come from. These quick wins build credibility while they're working on the bigger strategic stuff.
Days 60-90 are about execution and building systems. The major campaigns should be launching. Your team should have clear processes for how things get done. Reporting dashboards should be in place. The marketing calendar should be populated for the next quarter. And you should be seeing early results-not necessarily huge revenue jumps, but leading indicators moving in the right direction.
By day 90, you should be able to clearly answer: What is our marketing strategy? What channels are we focused on and why? What are our targets for the next quarter? How do we measure success? If you can't answer these questions after three months with a fractional CMO, something's wrong.
How Fractional CMOs Work with Existing Teams
One of the biggest questions I get is how a fractional CMO fits with your current marketing people. The answer depends on what you already have.
If you have junior marketers executing but no strategy, the fractional CMO becomes their boss and mentor. They give direction, review work, teach them how to think strategically, and hold them accountable to metrics. This is ideal-your existing team gets to level up while the CMO provides the leadership they've been missing.
If you have agencies handling execution, the fractional CMO becomes the client-side owner who manages those relationships. They review agency work, push back on BS, reallocate budget across channels, and make sure agencies are actually driving results instead of just sending pretty reports. Most agencies perform way better when there's a strong client-side CMO holding them accountable.
If you have nobody, the fractional CMO helps you figure out what to build first. Maybe you need an SDR team. Maybe you need a content person. Maybe you need a paid ads specialist. The CMO defines the roles, writes the job descriptions, interviews candidates, and manages them once hired. They're building your marketing function from scratch.
The key is the fractional CMO should make your existing resources more effective, not replace them. They're the strategic brain and the coordinator. Everyone else becomes more productive because there's finally someone setting direction and making decisions.
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Access Now →Setting Up the Engagement for Success
If you decide to hire a fractional CMO, set it up correctly from the start. Put together a clear contract that defines scope, hours, deliverables, and metrics. Most fractional engagements fail because expectations weren't clear upfront.
Define what success looks like in the first 30, 60, and 90 days. First 30 days should be assessment-they audit everything, interview your team, analyze your data, and present findings. Days 30-60 should be planning and setup-they build the strategy, set up tools and processes, and start implementing. Days 60-90 should show early results-campaigns live, metrics improving, team aligned.
Give them access to everything. Your CRM, your analytics, your bank account so they can see marketing spend, your team meetings. If you're going to be secretive or gate information, don't hire a fractional CMO. They need full visibility to do their job.
Set a regular meeting cadence. Weekly 1-on-1 with the CEO to review priorities and blockers. Weekly team meeting with sales and marketing. Monthly board or leadership presentation with metrics and plan updates. If you're only talking to your fractional CMO once a month, you're not getting value.
Be clear about decision-making authority. Can your fractional CMO hire contractors or agencies without approval? Can they reallocate budget across channels? Can they kill campaigns that aren't working? The more authority they have, the faster they can move. If they have to get approval for every decision, they're not really operating as a CMO-they're a consultant.
One more thing: be ready to implement what they recommend. The number one reason fractional CMO engagements fail is the founder or CEO doesn't actually execute on the strategy. They pay for the advice, nod along, then keep doing what they've always done. If you're not ready to make changes, save your money.
Performance Metrics: How to Measure Your Fractional CMO
You need to know if your fractional CMO is actually driving results. Here are the metrics that matter.
In the first 90 days, focus on leading indicators: pipeline growth, lead quality improvement, cost per lead trending down, conversion rates improving, and sales and marketing alignment. You're not going to see massive revenue growth in 90 days, but you should see these operational metrics moving in the right direction.
After six months, you should see business impact: marketing-sourced pipeline as a percentage of total pipeline going up, customer acquisition cost stabilizing or decreasing, lead-to-customer conversion rate improving, and marketing ROI becoming measurable and positive. If you're not seeing improvement in these areas after six months, something needs to change.
The most important metric is pipeline contribution. What percentage of your sales pipeline came from marketing efforts versus sales-sourced? In most B2B companies, this should be at least 30-40%. If your fractional CMO has been there six months and marketing is still contributing less than 20% of pipeline, they're not doing their job.
Don't get distracted by vanity metrics. Website traffic, social media followers, email open rates-none of that matters if it's not translating to pipeline and revenue. A good fractional CMO will ruthlessly focus on metrics that actually tie to business outcomes, not activity metrics that make the marketing team feel busy.
When to Transition from Fractional to Full-Time
At some point, you might outgrow the fractional model. Here's when that happens.
You need someone more than 25-30 hours per week. If you're constantly hitting the limit of your fractional CMO's availability, it's time to go full-time. This usually happens when you have a team of 5+ marketers who need daily management and coordination.
You're above $10M in revenue with complex marketing operations. At this scale, marketing typically needs a dedicated full-time executive who's deeply embedded in the business and attending every leadership meeting.
You're raising a big round or preparing for exit. Investors and acquirers like to see full-time C-level executives. A fractional setup might raise questions during due diligence about your commitment to building a complete executive team.
The good news is many fractional CMOs are open to converting to full-time if it makes sense. You've already worked together, you know they can do the job, and they know your business inside and out. This is way less risky than hiring a full-time CMO cold. Some fractional engagements are designed as "try before you buy" arrangements where both sides know a full-time conversion is the goal if things work out.
The transition should include: converting their fractional retainer to full-time salary and equity, documenting everything they've built so far, hiring additional team members to support them full-time, and expanding their scope to cover areas they weren't handling fractionally. Make sure the economics make sense for both sides-they're giving up the flexibility of working with multiple clients, so the full-time package needs to compensate for that.
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Try the Lead Database →Common Mistakes When Hiring Fractional CMOs
Here are the mistakes I see companies make over and over.
Hiring someone with the wrong background. You're a B2B SaaS company doing outbound sales, and you hire a fractional CMO whose entire career was B2C brand marketing at consumer companies. The skills don't transfer. Make sure their experience matches your business model and go-to-market strategy.
Not giving them enough time or authority. You hire them for 5 hours a week and don't let them make any decisions without approval. They can't drive real change with one hand tied behind their back. If you're going to hire a fractional CMO, give them enough time and authority to actually lead.
Expecting them to also do execution. You hire a fractional CMO and expect them to also write all your content, manage all your ads, and do all your email campaigns. That's not a CMO, that's a full-stack marketer. If you need execution, hire executors. The CMO's job is to design the system and manage the people doing the work.
Not defining success metrics upfront. You hire them without agreeing on what success looks like, then six months later you're both confused about whether it's working. Define the metrics and targets in the contract before you start.
Hiring a generalist when you need a specialist. If 80% of your revenue comes from paid ads and you need someone to scale that channel, don't hire a generalist fractional CMO who's going to spend time on brand positioning and content strategy. Hire a fractional growth marketer who specializes in paid acquisition. The title matters less than the skill match.
I cover the full process of scaling outbound systems inside Galadon Gold, including how to structure teams, implement systems, and hold people accountable to numbers. But whether you hire a fractional CMO or build this yourself, the fundamentals are the same: clear ICP, consistent messaging, repeatable process, and religious tracking of metrics.
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